Lately some of my customers wrote me that they cant save the Confignotecard of Heart Tipjar in Second Life. But when the first Customer explained me the problem, I was not able to reproduce the error at least whith main Avatar which did create this Tipjar. But this is because this Avatar has full permission on this Item anyway.
I thought it would be better to check it out with my Alt. And see there… I wasn´t able to save the Notecard too then.
I got the “The server is experiencing unexpected difficulties” errormessage when saving a notecard inside the prim.
At the same time I asked google for the Problem and found out there is already a open Jira Ticket:
So if you anytime notice the same Problem with one of your Products or if you get customer request that they cant save your confignotecard then there is one workaround for you which will fix the Problem for your customers. Indee you should update your Marketplace listing then as well. :P
You need to change at least the Confignotecard to FullPermission which shouldn´t be a problem for you. I cant tell you why the Notecard has to be FullPerm. I just can tell you it will fix the problem and other People commented the same on the Jira. It is anyway nevermind if the Confignotecard is Full Permission. I usualy did create them Copy and Mod only but now they are Fullperm.
So dont expect that LL will fix the issue. Looks like the Jira is open already for years.
However I did fix my Product and had a lot of work telling all my Customers of this Product to delete the old Tipjar so that they can use the new one. I think most of them were very happy that I did send a new Version. And I was also happy that one of my Customers did tell me about the Problem. Its fun to see that not anybody will report Problems. This makes me thinking if they ever did unpack the Product.. if they ever did login to SL again or what is wrong? :D This was sadly a Problem I could not see with my main. For the future I should test scripted objects from time to time with my alt. For new Products I do it anyway but looks like this Problem did appear since some month. I am sure I did not see this Problem with my alt when I created the Tipjar.
However. Everything ok now.